FAQ

What is our refund policy?
All sales of any Workshops, DVD’s, Books, E-Books, or other Digital Software (including Indicator Studies) are final. We will not grant refunds for purchase...
Mon, Feb 12, 2018 at 11:36 AM
Do you offer free trials?
We do not offer any free trials under any circumstances. Once a quarter, we offer open house entry into our trading room via GoToWebinar.
Tue, Apr 11, 2017 at 10:23 AM
What is AlphaShark Trading?
AlphaShark Trading was founded in 2011 (under KeeneOnTheMarket.com) as a mean to facilitate the ‘new wave’ of trading. With the rise of online brokerages in...
Wed, Apr 19, 2017 at 10:35 AM
What products or services do you offer?
AlphaShark Trading offers a live trading room, trade alert services, and options mentorship and education. For a detailed description of products and servi...
Wed, Apr 19, 2017 at 10:36 AM
What is the live options trading room?
The live trading room is forum where members can see Keene trade his account in real time, ask questions, and interact with other members of the room. In th...
Wed, Apr 19, 2017 at 10:36 AM
What is "Unusual Option Activity" and what is "Paper"?
Unusual Options Activity is an order for an options contract exceeding the average volume for a given asset. Tracking this activity provides traders and in...
Wed, Apr 19, 2017 at 10:37 AM
Email Policies
Opt-In Policies If you purchase a product from us or join a free webinar session, you confirm that you opt-in to receive future messages from us. To re...
Wed, Apr 19, 2017 at 4:09 PM
How can I join your webinars?
You can join our webinars by registering through GoToWebinar. After you register, you will receive email notifications from Citrix to inform you of when our...
Thu, Apr 27, 2017 at 2:07 PM